What is "AskMN" you might ask? If we said that it was a statewide virtual reference initiative, would you stop reading because that's some mighty boring jargon? In that case (for those who are still reading), let's say that it's reference assistance from a real librarian 24/7 (twenty-four hours a day/seven days a week - not the much awaited Kiefer Sutherland show "24", Season 7). If you can type it, we will answer.
Rochester is getting in at the ground floor of the AskMN project which involves several libraries across the state providing reference service all day and all of the night (and a small royalty check to the Kinks for using that phrase).
Great, you say. When can I use this service? The best answer is soon. We are running vigorous clinical and psychological trials as we speak to work out the bugs (and learn the software) and we hope to launch sometime this spring. As soon as we're live, we'll blog about it and you can start sending us your questions.
Speaking of questions, you might be wondering how Rochester Public Library (or the other MN libraries in the group) are going to staff reference 24 hours a day. Did some of the RPL staff move to Sydney, Australia to cover the overnight hours ? (Not a bad idea, but incorrect.) No, your beloved RPL staff (and also beloved, but more distant MN libraries staff) will only be covering some of the time during our normal operating hours. If you get up at 3:00AM and need to know something, you may be talking to an expert librarian Down Under, but you will be talking to a librarian.
Exciting? Yes. Keep posted to find out more.
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